The company counts with the System of Quality Management Certification in the ISO 9001:2015 Norm. The certification process was carried out with the international certifying entity Bureau Veritas. Each of the company’s areas were identified to design the process map, which has the following structure:

Strategic Processes:

Strategic Management – Quality Management

Mission Processes:

Operativity and Collection – Road Maintenance – Environmental Management

Support Processes:

Administrative and Finance Management – Social Responsibility Management


Continuous process improvement

Improve the satisfaction of target audiences

Achieve all requirements

Work effectively on all identified risks

Work effectively on all identified risks

Guarantee institutional wellness

Increase employee competence

Our Company’s Policies


Step 1

Consign by check, transfer or cash the value corresponding to the tickets that you want to purchase to the Current account Nro. 800-59265-1 Banco de Occidente, in the name of fideicomiso 4-2-1588 SF CONVIAS S.A.S NIT 830.054.076-2 in which the value of the prepaid tickets they wish to acquire must be entered. To the value must be added for the first time the cost of $32.000 corresponding to a stamp for your ticket office, which is paid only the first time. Note:Send a copy of your RUT and chamber of commerce to the email asistente.administrativo@convias.co, for the creation of the stamp used to mark the tickets.

You can make your payments through our PSE button:

Step 2

Once the transaction is completed, send the consignment or scanned transfer to the following emails:
administrative.assistant@convias. co

Step 3

Wait for confirmation from the trustee of the reflection of the consignment. To make confirmation faster, we recommend consigning in cash or making a transfer from the same bank (it depends on the urgency with which you need the tickets), since if it is by check we must necessarily wait for it to be exchanged and if it is a transfer of a bank other than the guarantee group, you must also wait for the transfer to be reflected, according to the ACH cutoff.

Step 4

Once your consignment is effective, your tickets will be marked. The maximum delivery time is 2 business days.

Attention lines: 3850323 - 3858650 - 3502257985